FOR Consumer Goods & Services

Get Deeper Insight Into Consumer Perception, Preference & Behavior

Concept testing, packaging research, brand equity tracking, ad effectiveness, all in one platform. RIWI blends traditional and non-conscious methods to capture the full spectrum of consumer insight, from stated preferences to non-conscious drivers. Run it yourself with our DIY platform, or partner with us for full-service.

Insights BEYOND THE OBVIOUS

What Consumers Tell You Isn't The Whole Story

People can tell you what they think drove a decision. They can't always tell you what actually did. Survey answers pass through memory, self-image, and what sounds reasonable said aloud; the choice itself usually doesn't. RIWI pairs traditional research with implicit and physiological measurement, including our Implicit Selection Test (IST), eye-tracking, and facial coding, to read the associations a brand holds beneath that filter.

Used together, stated preference and non-conscious response form one complete model of how your brand is encoded (and retrieved) in the consumer's mind.

THE PACKAGING PROBLEM

Market Share Starts On The Shelf

RIWI eye-tracking shows exactly where consumers look on shelf, revealing visual hierarchy, time-to-first-fixation, and brand recognition speed. Paired with emotion recognition, it shows not just what catches the eye, but what earns a positive reaction once it does. You see what the pack truly does, not just what people say about it, before you print a single label.

When Gloria used RIWI's eye-tracking and emotion recognition to guide the redesign of its SLIM yogurt line, the tools pinpointed exactly which pack elements sparked positive reactions among health-conscious shoppers, insight that shaped the new design before it ever reached shelf. Sales grew 82% over the year. Market share climbed from 29% to 46%.

Eye-tracking heatmap on a Gloria Slim yogurt bottle showing attention hotspots on the logo and brand name

Six Layers Of Consumer Signal

Attention Mapping

Eye-tracking shows where attention goes first, how long it holds, and what gets missed, on shelf, on screen, or in an ad's opening seconds.

Emotional Response

Facial expression analysis reads real-time emotional reactions to an ad, pack, or product, without asking anyone to describe how they feel.

Implicit Associations

Response-time testing surfaces the associations people make automatically, before they've had time to rationalize an answer.

Stated Preference

Traditional survey questions capture what people say they think and want, the baseline every other method builds on.

Physiological Signal

EEG, heart rate, and galvanic skin response track the body's arousal and stress responses before the mind puts them into words.

Mental Availability

Category entry point mapping shows whether a brand comes to mind in the moments that actually trigger a purchase.

Built For CPG

01 / 04
6-in-1
Behavioral signals
Eye-tracking, emotion measurement, implicit, survey
02 / 04
24hr
Typical turnaround
From launch to insights
03 / 04
229+
Countries & regions
Via RIWI audience network
04 / 04
99.8%
Fraud detection
VerifyHuman built-in
Trusted by global consumer brands
L'OréalKraftHeinzUnileverGivaudan
CLOSE THE TRUTH GAP

Test it. Then trust it.

Innovate with confidence. Blend traditional and non-conscious methods on one platform. Run it yourself, or partner with our team.